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  • How much is delivery?
    Postage is free on orders over £100. We aim to post within 1-2 working days.
  • Can I try before I buy?
    You can indeed. AW SUPS are based at Pier 52, Chasewater Reservoir, WS8 7NL. We offer Intro to SUP sessions (instructor lead) for £20 or SUP hire at £12 for 1 hour. These sessions are free with a purchase of an AW SUP.
  • The gauge on my manual pump doesn’t seem to be working. What’s wrong?
    The minimum psi reading on our manual hand pump is 5 psi. Therefore it will take a little time before the gauge registers a reading and begins tracking air pressure. The inflatable will feel semi-full before the gauge begins to register any reading.
  • The air valve appears to be leaking. What should I do?
    This typically means that the valve needs to be tightened. There is a small wrench included with your repair kit. Place this wrench over the valve and turn clockwise to tighten until it's snug.
  • How should I store my inflatable?
    If storing deflated, ensure that it is dry. If your inflatable will be stored in a very cold space, such as an unheated garage or shed, we don't recommend having it rolled tightly in the bag. To avoid any potential forming of creases/fold marks, leaving it unrolled (either inflated or deflated) is the best practice. If it is stored in above freezing temperatures, it is ok to store it deflated and tightly rolled in its bag.
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